CanvasCanvas My Media/Media Gallery VideosHow can I get captions on My Media videos?

How can I get captions on My Media videos?

Machine-captioning of spoken English is available to Tufts users for free on videos you have uploaded to My Media or Media Gallery in Canvas. Any new media added to your My Media or Media Gallery will automatically have captions applied. The captioning uses a computerized speech-to-text process and is 70-80% accurate. Once the machine-captioning is complete, you should review and edit the captions to improve their accuracy.

NOTE: videos with clearly recorded audio will produce better machine-generated captions.

Any media that has been added to My Media or Media Gallery prior to Sept 2023 will need to have machine captioning ordered to be applied to the media. Please follow the steps below to order these captions to be applied to your media.

NOTE: If you have a large quantity of videos that need to be captioned please reach out to [email protected] to get assistance.  

Follow the instructions below to get captions on a video that has been added to My Media or Media Gallery--

Log into Canvas

Media Gallery

Find your video and click the title to see video details

From the "Actions" menu under the video player choose "Order Captions"

From the "Fidelity" dropdown menu choose "Mechanical" and click "Order Captions

In the "Request received" window, click "OK"

The video player window will refresh and you'll see confirmation of your order. When the status is listed as "Authorizing" captioning is in progress.

Typically these captions will take approximately 1 hour depending on the length of your video, however it could require up to 48 hours for Kaltura's Machine Captioning to be completed.

NOTE: Once the captions are ready the status will change and show you an EDIT button. This is NOT how you access the Closed Captions Editor.

Please follow this guide to edit your captions: How can I edit captions on my media videos? (New)