CanvasCanvas My Media/Media Gallery VideosEnabling third-party cookies

Enabling third-party cookies

If you receive an error message saying that your browser is blocking third-party cookies, follow the steps below for your browser to enable them.

Go to Safari > Preferences in the Menu Bar

For macOS 10.12 Sierra/10.13 High Sierra/10.14 Mojave:

Select "Always allow" from the Privacy menu

For macOS 10.15 Catalina and Big Sur:

Go to the "Privacy" tab and disable "Prevent cross-site tracking"

For iOS on mobile devices: Go into the Settings App and choose Safari

Choose your cookies setting

Set your cookies to "Always Allow"

Other alternatives

  • Use a browser other than Apple Safari on macOS or iOS (Chrome / Firefox)

NOTE: You may need to go do a different page before reloading the page that gave you the error.