How can I get captions on My Media videos?
Machine-captioning of spoken English is available to Tufts users for free on videos you have uploaded to My Media in Canvas. The captioning is done automatically (using a computerized speech-to-text process) and is 70-80% accurate. Once the machine-captioning is complete, you should review and edit the captions to improve their accuracy.
NOTE: videos with clearly recorded audio will produce better machine-generated captions.
Follow the instructions below to get captions on a My Media video --
Log into Canvas
Navigate to any course
Choose "My Media" from the left-side menu
Find your video and click the title to see video details
From the "Actions" menu under the video player choose "Order Captions"
From the "Fidelity" dropdown menu choose "Mechanical" and click "Order Captions
In the "Request received" window, click "OK"
The video player window will refresh and you'll see confirmation of your order. When the status is listed as "Authorizing" captioning is in progress.
NOTE: due to increased online activity in 2020-2021, the time needed to complete machine-captioning for a Kaltura video is up to 48 hours.
To check the captioning status click the link called "Refresh list: CLICK HERE to see all Caption Requests for this media"
When the status changes to "COMPLETE" captioning is done
If necessary, you can leave Canvas and return later to check the captioning status: in Canvas, go to a course, go to My Media, and click on the video to open it. Click "ACTIONS" and choose "Caption Requests"
The status will show whether captioning is complete
Once captioning is complete, edit the captions to improve their accuracy. Click the "Edit" button to get started.
